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Downtime

Issue with downloading media on new projects

May 30, 2025 at 9:11am UTC
Affected services
Assets API

Resolved
May 30, 2025 at 1:58pm UTC

The incident is finished.

Created
May 30, 2025 at 9:11am UTC

We are investigating some issues with our underlaying hosting provider that prevent new projects from correctly displaying uploaded images or download uploaded files in the Media Library.

Existing Strapi Cloud projects are not concerned.