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Downtime

Upstream provider incident

Nov 11, 2026 at 8:55pm UTC
Affected services
cloud.strapi.io
Third party services

Updated
Nov 11, 2026 at 9:31pm UTC

Update: Our upstream hosting provider has traced the issue to their US-East region. Strapi Cloud projects hosted there may still be returning HTTP 500 errors.

We’re temporarily moving affected Strapi instances to another US region so they’re back online while the provider works on a fix.

We will post the next update in 1 hour, or sooner if something changes.

Created
Nov 11, 2026 at 8:55pm UTC

We are currently experiencing an incident with our upstream hosting provider.
Some users may be experiencing HTTP 500 errors.

We are working with our provider to resolve the incident, and will provide updates as they come.